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solarethiuma Financial

Privacy Policy

Your privacy matters to us. Here's how solarethiuma protects and manages your personal information when you use our net worth calculation platform.

Last Updated: March 15, 2025

1. Information We Collect

When you use solarethiuma's net worth calculation services, we collect several types of information to provide you with accurate financial insights and personalized recommendations.

Personal Information Categories:

Contact Details
Financial Information
Account Credentials
Device Information
Usage Analytics
Communication Records

Financial Data: We collect information about your assets, liabilities, income, and expenses that you voluntarily provide for net worth calculations. This includes property values, investment accounts, debts, and other financial positions you choose to track.

Technical Information: We automatically collect device information, IP addresses, browser types, and usage patterns to improve our service performance and security. This data helps us understand how you interact with our platform and identify potential technical issues.

2. How We Use Your Information

Your information serves multiple purposes within our platform, all designed to enhance your financial tracking experience and provide valuable insights.

  • Net Worth Calculations: Process your financial data to generate accurate net worth reports and track changes over time
  • Personalized Insights: Analyze your financial patterns to provide customized recommendations and goal-setting assistance
  • Service Improvement: Use aggregated, anonymized data to enhance platform features and user experience
  • Security Monitoring: Monitor account activity to detect unusual patterns and protect against unauthorized access
  • Customer Support: Provide assistance with account issues, technical problems, and general inquiries
  • Legal Compliance: Meet regulatory requirements and respond to lawful requests from authorities

We never use your financial information for marketing financial products or services from third parties. Your data remains focused solely on improving your experience with solarethiuma's net worth tracking capabilities.

3. Information Sharing and Disclosure

solarethiuma maintains strict controls over information sharing. We understand that financial privacy is paramount, and we've designed our sharing practices around this principle.

Service Providers: We work with carefully vetted third-party services for essential platform functions like data hosting, security monitoring, and customer communication. These providers are bound by strict confidentiality agreements and can only use your information for specified purposes.

Legal Requirements: In rare circumstances, we may disclose information to comply with court orders, regulatory investigations, or other legal obligations. We will notify you of such requests unless legally prohibited from doing so.

Business Transfers: If solarethiuma undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You would receive advance notice of any such change and information about your options.

What We Never Share: We do not sell, rent, or trade your personal information to marketing companies, financial institutions, or other commercial entities. Your financial data stays within solarethiuma's secure environment unless you explicitly authorize external sharing.

4. Your Privacy Rights

You maintain significant control over your personal information and how solarethiuma uses it. These rights ensure transparency and give you choices about your data.

Access Rights

Request a complete copy of all personal information we hold about you, including how it's been processed and shared.

Correction Rights

Update or correct any inaccurate personal information in your account at any time through your profile settings.

Deletion Rights

Request complete removal of your account and associated data, subject to legal retention requirements.

Portability Rights

Export your financial data in a structured, machine-readable format to transfer to another service.

Restriction Rights

Limit how we process certain types of your information while maintaining core service functionality.

Objection Rights

Object to processing of your information for specific purposes, including marketing communications.

Exercising Your Rights: Contact our privacy team through the details provided below. We respond to most requests within 30 days and will verify your identity before processing any data requests. Some rights may be limited by legal requirements or service functionality needs.

5. Data Security Measures

Protecting your financial information requires comprehensive security measures across technical, administrative, and physical domains. solarethiuma employs multiple layers of protection to safeguard your sensitive data.

Encryption: All data transmissions use TLS 1.3 encryption, and stored information is encrypted using AES-256 standards. Your financial data remains encrypted both in transit and at rest on our servers.

Access Controls: Employee access to personal information is strictly limited based on job requirements. Multi-factor authentication, regular access reviews, and detailed audit logs ensure that only authorized personnel can view your data.

Infrastructure Security: Our servers are housed in certified data centers with physical security controls, redundant systems, and continuous monitoring. Regular penetration testing and vulnerability assessments help identify and address potential security gaps.

Incident Response: We maintain detailed incident response procedures and will notify you within 72 hours of discovering any data breach that might affect your personal information. Our security team monitors for threats 24/7 and responds quickly to potential issues.

While we implement robust security measures, no system can guarantee complete protection. We recommend using strong, unique passwords and enabling two-factor authentication on your solarethiuma account for additional security.

6. Data Retention and Deletion

solarethiuma retains your information only as long as necessary to provide services and meet legal obligations. Our retention practices balance functionality needs with privacy principles.

Active Account Data: While your account remains active, we retain your financial information and usage history to provide continuous service and maintain historical tracking capabilities. You can delete specific entries or categories of information through your account settings.

Inactive Accounts: Accounts with no activity for 24 months receive deletion warnings via email. If no response is received within 90 days, we begin the data deletion process while preserving any information required by law.

Legal Requirements: Some information must be retained longer to comply with Australian financial regulations and tax requirements. This primarily affects transaction records and account verification documents, which may be retained for up to seven years.

Complete Deletion: When you request account deletion, we remove personal information within 30 days except for legally required records. Anonymized usage statistics may be retained indefinitely for service improvement purposes, but these cannot be linked back to your identity.

7. International Data Transfers

solarethiuma operates primarily within Australia, but some of our service providers and backup systems may process data internationally. We ensure adequate protection regardless of processing location.

Primary Storage: Your personal and financial information is primarily stored on servers located within Australia, subject to Australian privacy laws and regulations.

Cross-Border Processing: Some technical operations, such as security monitoring and customer support, may involve data processing in other countries with adequate privacy protections. We use standard contractual clauses and adequacy decisions to ensure appropriate safeguards.

Third-Party Services: When international service providers process your information, they must meet equivalent privacy standards and are bound by contractual obligations to protect your data according to Australian privacy principles.

8. Updates to This Privacy Policy

This privacy policy evolves alongside our services and changing privacy regulations. We're committed to keeping you informed about how your information is handled.

Notification Process: Significant changes to this policy will be communicated via email to all active users at least 30 days before taking effect. Minor clarifications or updates may be posted on our website with updated effective dates.

Version Control: Previous versions of this policy are available upon request, allowing you to track changes over time and understand how our privacy practices have evolved.

Continued Use: Your continued use of solarethiuma services after privacy policy updates constitutes acceptance of the revised terms. If you disagree with changes, you may close your account before the effective date.

Privacy Questions or Concerns?

Privacy Officer
solarethiuma Financial Services
Ground Floor, East Tower, 410 Ann St
Brisbane City QLD 4000, Australia

Email: info@solarethiuma.com
Phone: +61740412022

Our privacy team responds to most inquiries within 48 hours and is available Monday through Friday, 9 AM to 5 PM AEST.